Our Promise
Every pair of Dual Clear glasses comes with a one-year warranty covering craftsmanship and materials.
Coverage
We protect against defects in frame and lens quality for 12 months after purchase.
Claims
If you notice any issues, simply contact us with your order details and photos.
Our team will guide you through a quick and easy replacement or repair process.
Support
Warranty FAQs
What does warranty cover?
Our warranty covers manufacturing defects on frames and lenses.
How long does warranty last?
The warranty lasts one year from the date of purchase for all Dual Clear eyewear.
Does warranty cover accidental damage?
No, the warranty does not cover accidental damage, loss, or normal wear and tear.
How to claim warranty?
Contact our support with your order details and photos of the issue.
Is warranty transferable?
The warranty applies only to the original purchaser with proof of purchase.
What if replacement isn’t possible?
If we can’t replace the product, we’ll offer a repair or store credit as a solution.
Dual Clear
Premium frames designed for your style
Contact
Newsletter
info@dualclear.shop
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